Custom Vision, Inc., DBA Custom Eyes
Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:
Custom Vision, Inc., DBA Custom Eyes complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Custom Vision, Inc., DBA Custom Eyes does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Custom Vision, Inc., DBA Custom Eyes:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other languages
If you need these services, contact Linda Drake.
If you believe that Custom Vision, Inc., DBA Custom Eyes has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Linda Drake, Civil Rights Coordinator, 3465 NE Ralph Powell Rd., Lee’s Summit, MO, 816-524-7400, Fax 816-525-1700 or email through our secure patient portal. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Linda Drake, Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.